The truck was not where I thought it would be. Once i got to the location where the truck was, they were closed and i had to download the app and jump through hoops to get the truck. i have bad eyes so creating a login and going through the process really sucked. It was a nightmare and delayed he move by an hour and a half.
Matthew K
Powerline
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mentor, OH 44060
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Just another flawless rental from Powerline, smooth, quick & easy, friendly accommodating staff. Matt and Scott made our rental so smooth, we will definitely be back.
DANIEL BBest customer service I ever experienced, with a U-haul provider. I highly recommend this location.
Gerald KMatt exemplifies customer service, to say he went above and beyond to make this rental experience quick and easy is an understatement. He walked us through the equipment and even offered tips on how to safely load our fragile items. Matt is the best Uhaul customer service representative I have ever had the pleasure to do business with. Will definitely be back and this location offers A+ customer service. Thank you again for a flawless rental,
MICHAEL TSuper simple rental easy to deal with . Van was like brand new . Great group of guys to deal with even went out on a 95 temp day and started the van to cool it down for me .
AMANDA E