i found the employees refreshingly friendly & helpful ..just keep up old school servicekaren M.
Lake Erie Lawn & Garden
(U-Haul Neighborhood Dealer)
Mentor, OH 44060
(Located at the corner of Munson & Andrew Rds next to Walgreens)
- Mon–Fri9 am–6 pm
- Saturday9 am–5 pm
- Sunday10 am–3 pm
Special Operating Hours
- 11/27/2022: 11:00 am - 3:00 pm
- 12/4/2022: 11:00 am - 3:00 pm
- 12/11/2022: 11:00 am - 3:00 pm
- 12/18/2022: 11:00 am - 3:00 pm
- 12/24/2022: 9:00 am - 1:00 pm
- 12/25/2022 - 1/1/2023: Closed
- Free towing inspection
- 24 hour customer return
One-Way and In-Town® Rentals in Mentor, OH 44060
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
- 4.0 Average Customer Rating
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The two ladies who work there were awful!! There weren't any other customers and it took over 30 minutes to get my trailer. Then I waited another 15min for them to come and take the picture but they never came out and I had to go so I left. They called and I had to come back so they could take the picture. They said they were busy and couldn't come out to take the picture but there was no one in the store. By the time I came back to take the picture it was well over 45mins total time from when I came into the store. Not to mention I had the uhaul reserved for only 3 hours so I was late to return it. When I returned the uhaul. These two old ladies who manage the store were awful and had extremely poor customer service. I will NEVER go back to that place or recommend anyone to go there!Heather L.
The staff were friendly and quick. The truck needs service though: the brakes are shot, wheels are unbalanced above 25 mph, and the check engine light remained illuminated for the duration of the rental. Staff explained the check engine light was likely due to tire pressure sensors, but left us somewhat concerned renting the truck.joshua Z.
The U-Haul was dented and the engine sounded like it was about to blow up. I used the mobile app to rent but still had to go inside and wait in line for the key to the truck.Bradley T.
I went under the estimated millage and I am still waiting on my refund.Michael B.