The truck share 24 seven is a disaster. I was unable to complete my mobile pick up, and it would have been over an hour to speak with an associate. The mobile pick up is terrible, it took an endless amount of time for them to verify my information. When I went inside, The clerk told me that if she manually enters my birthday, it goes through, despite the fact that the mobile check-in includes my birthday when it scans my driver license. There is something wrong with the system, and it needs to be addressed as a customer, it makes me feel like the mobile pick up is unreliable, as this is the second time now that I have had such an issue, and calling in is not reliable, as it can be over an hour waiit.
MICHAEL C
Lake Erie Lawn & Garden
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mentor, OH 44060
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Very convenient location
Chris SThey let me change the pickup date to an earlier date and also helped me couple the trailer and check the lights. Very helpful and flexible.
Nathanial WAll went well. Truck ran fine. Needed for 5 day rental. Billing was fair and accurste.
Donald LAwesome experience - thank you!
GREGORY J