The truck was fine, the appliance dolly I rented was broken, and when I called to report it, I was informed the only other one available was also broken. have an additional worker one person for a busy location is not good.
Trailer Rental & Towing in Merrillville, IN at U-Haul Moving & Storage of Merrillville
Moving to or from Merrillville, IN? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Merrillville, IN 46410 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Merrillville, IN
Cargo trailers in Merrillville, IN are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Merrillville!
Utility trailers are perfect for towing large or oversize cargo in Merrillville, IN 46410. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Merrillville provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Merrillville, IN and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Merrillville, IN online today!
Trailer and Towing Supplies
Maybe clean the haze off the windshield, the glare from the sun made it a little difficult to see at times
Went to pick up uhaul and they had 2 options in the size we reserved- one with no working right tail-light and one with a door that did not close. This is the second time renting (first from a different location) and the first time they also tried to give us a trailer without working brake lights. Frustrated with uhau;. When you have an appointment why cant they have a functioning trailer ready?!
Ruthann and Tyler were very helpful. I appreciate them answering all of my questions!
Very good experience
To long to talk to someone on the phone
Used this location before, they were good.
The vehicle gas tank was empty when I picked it up. Causing me to drive in the wrong direction of my work to get gas. I was then late to pick up the my employee and the equipment I rented the truck for., I anticipated the vehicle would have been cleaned due to Covid restrictions but it was filthy. You desk people didn't show any regrets for the delay they were causing me. I promise to give them an appropriate review on line.
Hire more staff and enlarge the waiting area. Some like the link to DIY, I prefer to have the employee come out with me to document the rental themselves.
Everything was fast and easy. Customer service was great!
Customer service was fair at best. There seemed to be confusion with my payment, the person picking up the truck for me was asked to put the payment on his card!! All of my information was confirmed at least twice before pick-up.
Hands down the slowest service I've ever received. At one point, 5 people standing in line with 1 associate who was excruciatingly slow.
There needs to be extra people working the front desk for rentals. I had a reservation for 12pm and because of one customers hold up and only 1 person there I didnt get my rental until 1pm she was kind enough to extend the rental time an extra 45 minutes but that put them at closing time. The morning person was kind and courteous and very helpful she just seemed overwhelmed with everything going on. The person who was there at night was not helpful I was told if I get it there by 7pm then I could pay cash I got there at 650 and when asked to pay cash he told me its kind of too late for that then just checked the truck in and walked away. He seemed very lazy when it comes to customer service. I also watched the person who showed at the door while I was pulling in be denied service because the person working that night had the door locked already.
The cost to do a one way trip was crazy expensive.
People was nice
The truck was getting pretty old and was clean but dingy and some disrepair on the interior. It was out of alignment, the driver door was hard to close, and the oil change needed message was displayed. The location was great with fast service.
Have more than one person working this is an extremely busy location
My truck said needs oil change and it felt out of alignment but it was clean.
It wasn't terrible but our confirmation email stated return time was 5:30. We worked hard to meet that deadline after moving all day etc. and had a commitment to my elderly mother that we needed to get to. When we arrived at Uhaul, we were told that they had closed and we had to go through an online return which included taking and uploading pictures etc. which took time we didn't have. This took place before the 5:30 deadline. Both workers were there and just hanging around but refused to work. In fact we saw the woman (Vicki) leaving AFTER we had finished the entire online fiasco. It seems unnecessary to just sit in your building and wait for closing time (which was clearly later than 5:30 as I saw her leaving) and not help your paying customers.
1. People taking the reservation have to get the information correct. No room for error. The gentleman who took mine made an error in my last name and it was stressful and time consuming to figure it out, correct it, and follow my reservation. The last thing I needed in the middle of a big project and totally unnecessary. 2. Tyler at this location was great. He called me back the morning of the pickup when he saw a missed call from me. At this point I still was not entirely sure that they had a trailer or where it was (no phone call by 6 o'clock as promised but I can't recall a rental from U Haul where someone actually called us), and I did not want to check out of the hotel until that was confirmed which he was able to do. When I arrived for pickup he was pleasant, efficient, accurate in a very busy environment. Emphasize accuracy. Better communication on where the equipment is.
The truck was to have a dolly and blankets. It had neither. My contract had included charges for both at my request. Upon my return, I was told that they could not refund the charges. But they did reduce the charge per mile which was a fair response in my opinion. So while I did have some early frustration with the lack of a dolly and blankets which I ordered, it was made up for in the end at least the financial side of it. So I came away reasonably satisfied. Also the truck worked well. I had no problems with it at all. I was pleased with it.
Thanks for your service.
Nothing. Online reservation, payment and checkin was so easy!! We will use again and refer.
Everything was fine