I checked no on was the personal helpful because there was no one there. Dropped off on a Sunday. Closed all day. You might want to explain to your customer that just because a location is closed all day still means you have to return the trailer before the contracted time. My fault, but I thought that closed meant no one was there and you could drop whenever you wanted because there was no one there to check it in and receive it. I believe I was charged for an extra day.
Ronnie N
CM5 LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Merritt Island, FL 32953
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I called last minute to see about renting a U-Haul to help a friend move, it was 15 minutes before closing. The person that helped me did not act put out that I was calling last minute, actually was incredibly welcoming & said yes, no problem we can get you taken care of if you want to come on up. I called them back few minutes later after checking w/ the friend moving & again the clerk was super nice. Said come on up well get you taken care of. I was in and out in under 10min. …. It was now after close when I was getting in the truck but the clerk saw me trying to figure out how to adjust the side mirror. After realizing it takes an allen wrench he ran back inside and got one and adjusted it for me. I can not say enough kind things about the clerk that helped me & the truck was super clean & ran great. I will definitely recommend this location.
Siddhary OThe gentleman who runs this location is an awesome professional. Nothing needs improvement.
William SThese guys where great but I got charged extra day bounced a check/credit card because they charged me I called U-Haul they said resolved then I got charged again. It eventually got refunded but 3 hours wasted - and a pain
GABRIEL HI had unused boxes to cash in for return, but this location could not take our boxes or refund us for the unused boxes.
Kimberly D