Mantenerse con esa calidad
LEYDIS H
Ease On Down The Road
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Miami, FL 33165
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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SE RESERVÓ PREVIAMENTE EL TRANSPORTE PARA SER RETIRADO A LAS 6:30 AM, SIN EMBARGO EL CAMIÓN RESERVADO FUE ESTACIONADO SIN ACCESO A PODER SALIR DEL PARQUEO, NO HUBO MANERA Q SERVICIO AL CLIENTE DIERA SOLUCIÓN CAMBIANDO DE CAMIÓN O FACILITAR LA MANERA DE MOVER EL CAMIÓN QUÉ BLOQUEABA LA SALIDA, LA SOLUCIÓN FUE CAMBIAR DE LOCACIÓN Y VOLVER A PAGAR OTRA RESERVACIÓN, AL FINAL HUBO Q ESPERAR JASTA LAS 9:00 AM PARA QUE SOLUCIONARAN
Ernesto MI had a really frustrating experience with U-Haul that started from the moment I tried to locate the rental location. The phone number provided to me in my emails and text messages led to a pizza place next door instead of the actual U-Haul office, which made finding the place extremely difficult. After a lot of searching, I managed to get the right number from the pizza place, but when I called, the lady at the U-Haul location wouldn’t answer. When I finally found the place, the same lady was there, but she wasn’t very helpful. She told us to go outside because she was “closed” and proceeded to turn off her computer and leave us standing in the hot sun. (It was 12:05pm and she closed at 12pm) But help a girl out. It took my friend and I about 30 minutes just to complete the rental procedure online, which was really stressful. To add insult to injury, I had ordered a sheet protector for my bed, which was missing from the truck when I picked it up. I ended up losing $7 on that. I also had to pay a $2+ toll, which was fine, but it just felt like a bunch of small issues kept piling up. All in all, it was a very stressful and unpleasant experience, and I definitely feel like U-Haul could have done a lot better in terms of customer service.
Victoria CExcellent customer service. Very knowledgeable and looked out for my best interest. I’ve never had such a pleasant experience, renting anything anywhere like I did at this location.
ARMANDO RBest customer service in the industry provided by Roxanne and Ibis! Thank you!!
Ares I