The proprietor was very knowledgeable and helpful in getting me into the truck
ERIC B
ABC Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Middlebury, VT 05753
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Owner very helpful, smooth transaction.
GABRIELA AAll was great!
JEFFREY LThe staff at this location was excellent. He was helpful and the process of picking up the trailer was quick and efficient. He was very knowledgeable and very detailed. The poor rating is not for the Midd location but for the change in location. I was extremely disappointed with the corporate policy and the change of pick-up location. I made a reservation at the Williston, VT location for pick-up of a trailer. An hour before my son’s college graduation we got a call that said we need to pick up in Middlebury, VT which was an hour away. So that is a two-hour trip just to pick up the trailer on top of a 4-hour trip home. We were not offered any options and basically " sorry but tough luck". There was a day and a half for U Haul to get the trailer from another location to Williston, but U Haul offered nothing, no credit, no money for gas to the alternative location. I think the corporate policy is very deceptive. The Williston location knows at least 2 years in advance when the UVM dates of graduation are, and that UVM Jr/ Sr all live off campus. It’s a very busy week, but there should be more oversite on how the process works. U-Haul should have a better plan in place to handle this spike in volume knowing this is an annual event. This has left me with a lack of confidence in your company and knowing that we can't rely on a reservation with U-Haul.
Susan RGreat service. Terrific accommodations for my situation. Manager was excellent to work with. Very happy.
JOANNA F