Check and maintain equipment better. The dolly was suppose to be rated for the vehicle I was towing, but the tire straps were way too short to fit the tires. Luckily I had some heavy duty ratchet straps I had to use to attach to the existing straps to lock the wheels to the dolly.Wayne T.
MAW Specialized Lawn Care Services Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Middletown, OH 45044
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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There customer service was excellent an I would recommend them to everyone am equipment was easy to get to an cleanAngela S.
Uhaul app/website didn't want to work, so I went in and dropped off the key. Told the gal that I couldn't get the online check in to work - she said OK and and said she'd handle it. Then charged me $20 to do it. Would have been nice to know - not find out after it has already been charged to my card. I couldn't get the online check in to work - WHY SHOULD I BE CHARGED OTHERWISE DURING BUSINESS HOURS! RIDIC?ULOUS! Rent from anywhere but here.ROBERT N.
Start by at least having all the rental stuff there You had almost two weeks to get all the items at the place close to me but I had to drive twenty miles to pick up the vehicle and trailer but no appliance Dollie like that was ordered so first 20 miles on contract was getting home. Had to go find the dollie I needed (ordered) and had to rent at an additional cost The dealer was just fine U-HAUL DROPPED THE BALL BIG TIMERobert H.
The people at this location were very rude and acted like it was a bother to have to talk to me. it was dirty outside and the inside looked messy. the truck I rented had many issues and was dead on empty when I left I had to go straight to a gas station because it almost ran out of gas. it ran horribly which caused my trip to be very lengthy. it took alot longer to make it home. I feel I was treated very poorly as a customer and have always used uhaul my whole life and was not impressed at all, I feel like i would not suggest anyone to use them again and would hesitate to use them personally again as well.Michael T.