great people, quick, clean truck, and easy process. Would use again!
sandra f
Car N Go
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Midlothian, VA 23112
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I will be calling main office for uhaul, I called to let them know that i was not going to get truck back by 9am the return day that it may be after 1 or next day and employee I spoke to told me that it would be ok that they would bill for extra day and I agreed and that the truck would be dropped off at a closer location than them, I was told that there was no problem that i would just be billed the extra day use for rental, was never told that i would be charged almost 400 dollars to not drive truck back 40 min down thw road had I been tols that I would have brought it, I have contacted my bank for fraud report i was only told about 2 day rental fees. besides took 1 and half extra hour extra just to get truck out when picked up it was. Not a good experience. I work for a large company in 2 states and was going to sugest setting up employee discount if used yal for rental but im not sure if thats the best thing to do at this time, we have one with enterprise already for car rentals.
Christopher SFriendly people and good service.
Debbie RMy first time using the app to check out a vehicle. The app was user friendly and the process was pretty straight forward. My only issue was uploading a picture of my identification. I called customer service and the first person was of no help. However, I called back and got a lady who was absolutely wonderful and so very helpful. She stayed on the line with me until my transaction was complete. I only wish I could remember her name. All employees should be like her. When I returned the vehicle Elias (not sure if spelling is correct)assisted me in returning the vehicle. He was an absolute delight.So very helpful. He answered all of my questions and ensured that I had a pleasant experience. When I stopped by the dealership prior to picking up the Uhaul he thoroughly explained the process of picking up the mobile Uhaul. This was so very helpful me. He should be commended.
LOUIS JNothing. Service was excellent. Two thumbs up
Kevin W