The Attendant was courteous, knowledgeable, and expeditious. As a 62 year old adult, I have rented from U-Haul many times and the rental and return was completed in a timely manner. In the past I would have been spent at least 30 minutes on the pickup alone. The teamwork at this location was a pleasure and I will use this location for my future U-Haul needs!
Angela L
Lynnhaven Amoco
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Virginia Beach, VA 23453
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The process was super fast and unexplained. I’m sure due to the business of the location key details are not seen My truck was freaking filthy it had to clean it before usage all to be not informed on the miles needing to be driven to come to my seat and charged more money at the end of the rental There was bugs and hay and grass all in the truck Box so that alone was frustrating to my family and I. And mind you it’s at 10 pm do g all this due to the previous location not having the correct information to open the key box to get started. 2 hours wasted only to go get a dirty truck and rushed out the door with no explanation on how many miles I’ll be allowed knowing I’m moving from Norfolk to Hampton getting a truck from the beach that’s doesn’t seem fair nor justified. I want to speak to a higher up about this and I have a pic of what things looked like I have been seriously effected and am having 2nd thoughts on taking my business elsewhere this is not Customer service at it’s best. Paid 113.00 truck Paid 20 gas refill Paid 10 more miles Like I didn’t just drive across the water for real for real enterprise, and other companies have never maybe I’ll go where I’m not lied to or withheld from information with clean truck to use.
AILISHA PNothing to improve, great location to rent a uhaul. Can top off gas at drop off and pick up was easy.
Javonte SExcellent customer service!
TREVOR BCashier very ignorant of online pick up process resulting in an unnecessary delay of about 10 minutes while Manager was busy.
Terry W