Unfortunately, I had an accident with the truck when I failed to clear a bridge in Loveland. I also damaged the brand new bedroom set that I was transporting home. I met with the U-Haul representative to examine the damage and determine if I should make a claim on my insurance. Unfortunately, I did not opt to pay the $16 for insurance, largely based on never having any issues in renting trucks from U-Haul on several occasions (although this was the largest truck I had rented in recent history). During the damage inspection, the U-Haul representative told me that this type of accident (failure to clear the Loveland bridge) happened very frequently; however there was no warning provided at the store prior to rental. He then offered to settle up on the damage for around $345 that day; likely because of U-Haul's insurance coverage for the trucks and to cover the deductible and then some. I agreed and paid that extra money in reliance on that promise. When I received my credit card statement, the location charged me for the damage settlement and also over $3K for the damage! Based on the misrepresentation, I reasonably relied in paying the $345 which tripled my bill and I didn't submit it to my insurance carrier. I want the $3K charge removed immediately or unfortunately I may have to pursue legal action. It would be the first time in my 23 years as a practicing attorney I would have to take this step but I need U-Haul to honor its commitment. I hope this is not necessary and I would appreciate an immediate response.
Trailer Rental & Towing in Milford, OH at U-Haul of Historical Milford
Moving to or from Milford, OH? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Milford, OH 45150 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Milford, OH
Cargo trailers in Milford, OH are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul of Historical Milford!
Utility trailers are perfect for towing large or oversize cargo in Milford, OH 45150. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul of Historical Milford provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Milford, OH and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Milford, OH online today!
Trailer and Towing Supplies
Quick pick-up and quick drop-off. No issues. everyone was friendly
All were friendly and considerate
Attendant that helped me very kind and professional. Asssited with hook up which took all of five minutes. Trailer worked perfect, all lights functional and was a real help for my move. $25 a day for 3 days saved me lots of cost from my movers by moving smaller items and all boxes myself to my new home, only a mile or so away from my current location and it was empty which helped. .
The app was not user friendly and didn't work as planned. It was unable to use y phones location to continue the process.
Great job done on pick-up
Keep the folks with the great attitudes that helped me. It made for a great experience!
During our commute, the passenger side wiper quit working. The driver side door was extremely hard to shut.
Everyone was great
Folks at he store were very nice and helpful.
There were no issues with the rental that was fine. What was concerning to me was none of the employees were wearing masks. We are a state where masks are required and with the current environment, you would think they would be following protocol. It makes me question if I would rent from that location again.
Someone called off and left worker alone and he was running around trying to help everyone probably a good idea to have back up help as needed although he did a great job getting to everyone When I picked up my truck there where about 4 other people needing assistance
Excellent customer service. Courteous and friendly staff. Highly recommend this location .
The rental process was so easy and the staff at the store were very friendly, helpful and professional... would highly recommend them!
had a very good experience with uhaul in milford ohio. guys were friendly..knew their product...prompt with getting hooked up and return was very easy...we will rent from them again in the future
The gentleman who I worked with provided excellent customer service. Not just for me, but the customer prior to me. He patiently answered all questions, even extremely basic questions. Thanks for providing great service!
Milford, OH agent was not able to explain why his fee was higher than the amount of my confirmation. A u-haul representative reserved my trailer for $43.77. I couldn't leave Milford without agreeing to their fee of $51.24.
Had to wait both times for customer service a little bit. Had to locate someone who was with another customer. Is there a simple system to let people coming to rent or dropping off that we are in the correct location? I was handled in a timely manner overall since I was patiently waiting for the other customer to be taken care of. Overall check out and check in was easy. Thanks!
Mirrors didn't really move, just the swivel that held them.
I will never use the online system again. Every time I do this I have to still go inside show my ID that they take a picture of (I did this myself in the app) and all of the other questions....whats the point? Also when I drop off I have to go find someone on the property they say my receipt will be emailed to me but I ALWAYS HAVE TO CALL UHAUL TO GET MY RECEIPT. NO MORE WILL I USE YOUR SYSTEMS.
My issue is with U-haul not with location. No truck where rented online had to drive to another location and pay for mileage for their mistake. The delay in picking up made movers hired in the website to run over an extra hour again additional out of pocket expense. Was told that the mileage rate would be decreased by.20 per mile a $5 savings I am out $150 thanks U-haul
Anthony is the best customer service representative ever! Have worked with him several times over the past year.
I couldn't check my truck back in when I returned. I rented it online. I noticed when I log in to rent my name states Tonya Troxell. When I check out and pay it states Tonya Black. I have returned trailers via app without any problems. The truck wasn't showing on my account. So I couldn't return it.
You changed my location a day before my rental. Very inconvenient!
The staff was friendly and helpful. I had to extend my rental by a day and they made the change easily and with no drama. Thank you!