Called and asked about the after hours drop-off procedure, the lady who answered the phone said she would not charge for after hours drop-off ($20 was stated on form). She said to either park it amongst other trucks or in driveway. Later that evening, I dropped the truck off as discussed and was still charged $20 for "parking in front of the building ". I called to discuss the charge and her amnesia kicked in about the discussion we had. Sounds like this location is hard up for money. Had to call corporate headquarters to get my refund of the unauthorized charge to my credit card.
Mirriam P
D&R Tire
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Minneola, FL 34715
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Great customer service
jesus vThis is our go-to location when we need a U-haul. They do a great job with customer service.
Kieaha TEady to get in and out. No packing supplies at this location. Very friendly staff.
Josue PThe truck was dirty and had written items to be looked at or repaired on the window which were concerning (brake line was one of them). The cashier was friendly and willing to clean the box of the truck which was full of concrete and dust. The cashier was friendly and that alone made the experience a good one. Uhaul needs to do a better job at upkeeping their trucks. This is the second location i use this week with trucks that need repairs.
Magnolia B