Manager was helpful and knowledgeable when he arrived, but I had to wait an hour outside the gate (along with on the clock unloading service labor) after the posted 9:00 open time before I could gain initial access to the storage space that reserved on-line the prior week.Thomas K.
Trailer Rental & Towing in Mobile, AL at EZ Stor All
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Mobile, AL 36608
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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I was told my reservation was for a completely different location. Then I finally make it to the correct one and the key was in the wrong drop box and I was given the wrong code for it. I had to wait close to 10 minutes in the freezing rain trying to get assistance so I could pick it up.Hilary R.
I ordered 20 furniture pads/blankets and, though I was charged for them, those pads were not in the truck. Please remove that charge from my invoice.David B.
The only problem was it took me about 2 hours to get the truck using the 24/7. I had to call the 800 number for some help cause the combination lock code wouldn't open the lock. I ended calling about 3 times waiting over 15 mins each time to speak with someone. Finally the last person was really helpful who ended up calling a technician out, who I had to wait 30 mins for. He couldn't open the lock Either and he finally cut me a new key for the truck so I could get on my way!!! He was great and very helpful.George N.
No one was there for time of pick up. Ppl was waiting for hours. Now I have money taking from my account and need backbrandy J.
My pick-up destination was changed to another one and no one called me to let me know. I did received an email but I didn't check my emails before leaving to go and get the truck so I went to the wrong location and there was no one at that location and I tried to call the number and no one answered. If this location was not operating then it shouldn't have been on the list to pick.Angela C.
Personable and friendly staff. The best U-Haul/storage place in Mobile.Dragan V.
Great guy!!!! Thanks so muchMichelle T.
Have return days on days the store is open and not charge for extra days if the store was closed on the normal return dayLevi J.
I ordered 1/2 dozen furniture pads and only one was in the truck. Ensure proper equipment is in the truck and ready. No other issues.Sarah D.
I am highly upset!!! First off the guy walked out and looked at the trailer before we left and said we were good to go no more than 1 hour after we had the trailer the tire kept going flat we have stopped over 4 times to put air in the tire and so I have been trying to contact the uhaul none answers so the tire blew out 3 hours ago!!! And we have been sitting here wiaitng on assistance !!! I am pissed my dad has heart issues along with other health problems!!! So it is taking over 3 hours for help to come so I will say this if we have any issues refarsign this breakdown I will be contacting my attorney because when I pay for something I expect matters to be handled accordingly because I paid for insurance it shouldn't take someone this long to come help so I want my money back because at this point this trailer is about to be stopped off at any uhaul this is ridiculous I've by far had the worst experience with this company and will no longer do business with you'll if this happens when you experience issues with a vehicle i will not be spending my money anymore this process takes to long and is ridiculous I've never experienced something like thisolivia M.
The location was fine, the truck was in good shape but the experience of the automated pickup via the uhaul website/app was terrible. I'd have rather dealt with an I'll tempered agent than the app. It would have been less tedious and more efficient.Richard K.
Closed . Was told to drop anyway we didJACKIE W.
She was extremely helpful and pleasantJames P.
Keep the same employees!!!!Belinda D.
I was dropping it off Sunday morning, and didn't know that I had several steps to do before returning the truck. Which included creating a profile. I thought all I had to do was park the truck and drop the keys in a box.Sharanor H.
The door on the trailer was a little stiff in movement.Patrick B.
My reservation was at Pronto Pawn. I show up there and they no longer do U-haul. I had to find another place. I was .3 of a mile from another U-haul before I was able to talk to a person. The person I talked to said that I had been contacted and been notified of the change. I had not, so someone had lied. Very poor experience, U Haul.LAURANCE A. M.
Outstanding services thank you.James G.
I was told the mileage rate would be 79 cents per mile and then got an email the next day saying the rate was 99 cents per mileLatrey H.
The service was great. Would definitely rent from this location again.Patrick B.
Glad they are open on Saturday mornings for rentals.mark R.
The only problem I had was returning the key when I had to go to the website and it didn't work out.Saphronia S.