First my van I reserved wasn’t available. I was telling the worker about my trip and they knew I was returning and picking up my van in Monmouth which was out of my way anyway, but I accommodated for U-HAUL because they didn’t have my van ready and available that I had reserved. So today my card was charged even more, because it technically wasn’t one way, that should’ve been mentioned before when they knew my situation and I had to go out of the way FOR them. Horrible service and honestly was scammed.
MARY G
County Market 139
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Monmouth, IL 61462
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Customer Reviews
- 3.0 Average Customer Rating
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They wasnt very helpful. But i will give a shout out to Parkins uhaul off main st, as Ms. Robinson was very helpful and made everything possible got myself and my wife as she had been very ill. Thank you Parkins for all you help and making this happen and sufficently. Thanks!!
TROY HI paid for gas when getting UHAUL it was on empty. Very unsatisfied
Denise TFront straps were to short to wind onto ratchet! I could not use them on a compact tractor tire! Another 12” would be great!!
James Rvery easy
Doug K