The agents at this location were extremely helpful. They always answered the phone, were very friendly and helped with check in and check out when the app was not working. The app needs to be improved, I rent often with UHaul and it rarely works as intended. The truck was clean but very old, with over 147K miles. It sounded like it was going to explode and I was not confident that the truck wasn't going to break down on me. It should be retired. Since the truck had Arizona plates, I think this issue can be attributed to the corporation and not the location.
AMANDA T
Bruder Properties LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Monmouth Junction, NJ 08852
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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How U-Haul Reviews WorkA better explanation about the self check out and in through the app. Improve the app so that it works faster and better. Better communication on the self check in and check out experience and how it works. This would make the experience better for people who have never used the self check in and check out process.
John SExcellent customer service you guys are wonderful. Keep up the great work.
Artivas CYour salesperson, Karen, was great. Thank you for your professionalism.
EDITH Svery good experience. best rep, best fleet, best location.
Amandeep S