Fast and friendly. Couldn't have asked for a better experience
GARY S
Old Hickory Buildings of Monroe
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Monroe, NC 28110
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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First of all don't try to charge them a thousand fucking dollars for drop off at wrong destination when infact I called your road side assistance to pick up the equipment which is what the uhaul staff member I talked to on the phone asked me to do. It was $250 or something to rent the equipment and my truck to use said equipment was totaled the night if rental. No he uhaul dolly wasn't attached but not having another vehicle that could pull the car dolly left me with one option which was calling customer service that asked me to call uhaul road side assistance and that peice of shit took the equipment to the wrong location for drop off. When I received the insaine bill for another almost $1000 for a piece of equipment I never even got to use I called in and explained to the lady everything that had happened. Also it snowed the night of rental and the local police department stated that the roads are treacherous and no one should be driving unless it's an emergency. It snowed again about 26 hours later and left around 15-16 inches of snow and ice everywhere. By the way when I first rented the dolly the ass hat at the uhaul on Wilkinson blvd. Charges me $300 for fuel despite me returning that truck with more fuel in it than it had to begin with. It took almost two extra hours to get this shit cleared up to even rent the dolly also. So got some bad news for you Uhaul. You lost a lifetime customer I've the entire affair. I won't be paying you shit but no attention. When I rented the truck and the turd tried to charge me $300 for fuel I complained and was sent a $50 coupon to apologize for the mistake and the fuel charges where taken off my bill also. Sure is a strange thing that the very same charge found its way back onto my uhaul bill. You should probably screen your employees a little better. Seems to be the problems are all to do with your hands on guys in your shops and road side assistance team needs to use their head for something besides a hat rack. You don't charge a customer a fucking $1000 extra when they made the extra effort to get your equipment back to you. See that sort of shit makes a guy like me want to go rent one use it and run it off into the lake then call roadside assistance and tell em good fucking luck. All kidding aside I will never use uhaul again for anything. Plenty of other options out there. Word to the not.so.wise maybe you should start putting satellite gps tracking on your equipment it would save you a shit ton and maybe you wouldn't have employees making your company liablise for breach of contract slander and several other issues that deal with debt collections under the CFPB. I HEAR THEY FINE companies heavily for corrupt.busineaa.and debt collection practices.p.s. go fuck your momma
CHARLES DEverything was great.
BRENDA KLa salubridad dentro del equipo . Luego todo muy excelente 👌
YOLEN ZVery friendly, greeted me outside ready to help
Emerson M