Trailer was clean but not maintained properly. Less than 1 hour on the road and an entire wheel came off on the interstate, causing us to have to wait for. tow to another location and switching trailers. We had to unload entire trailer in parking lot of gas station and reload new trailer. This combined with the fact that we were delayed by an hour picking up the 1st trailer due to UHauls computer system being down, cost have several hours. Due to this we had to get a hotel room For the night because we arrived at our destination too late to move into appartment.
AMY B
Exit 1 Storage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Morgantown, WV 26508
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Right after leaving tire pressure monitor issue. Had for less than 24 hours only in it twice and employee of location calls after mobile return was done complaining that there was one little spot of dirt on the floor by the pedals. Charged $25 fee for one wipe with a rag. Will not rent from this location or maybe uhaul again.
Levi SManager was patient and professional. He was a great teacher in showing me how to use the Auto Transport safely. Highly recommend. I do with the site closed a bit later than 4pm.
YANN NMy grandson's vehicle had started acting strangely on his way home from work. We had to pick him at the GoMart where he could park it until we could get it. We were 30 minutes early, but it was ready and we had it back in less than 4 hours. Easy Peasy.
ADAM WGreat customer service
RICKEY F