Moving Truck Rental in Morgantown, WV at Exit 1 Storage LLC
(U-Haul Neighborhood Dealer)

727 reviews

445 Hornbeck Rd   Morgantown, WV 26508

(304) 291-6298

Location Hours

  • Mon-Sat: 9 am - 4 pm
  • Sun: 9 am - 2 pm

Services at this Location:

Contact Us

(304) 291-6298

445 Hornbeck Rd
Morgantown, WV 26508

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 4 pm
  • Sun: 9 am - 2 pm
  • Free towing inspection
  • 24 hour customer return
Truck Rentals

One-Way and In-Town Local Rentals in Morgantown, WV 26508

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

727 reviews

Let us know what you think.
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Write a review
Rating:
5.0

The checkout procedures did not work. It kept saying I had no reservations. I called the help line and was on hold forever. Finally just hung up. Hopefully will not get charged the “convenience fee” for not being able to check out using my mobile phone.

Ruth M. 
Rating:
5.0

Mobile return would not function for after hours. Would not find our location.

CHRISTOPHER JAY C. 
Rating:
5.0

The gentleman who took the truck when I returned it was very friendly. The location was easy to find and made it easy for me to return the truck.

CAROL D. 
Rating:
4.0

Charged extra for gas

Donna R. 
Rating:
5.0

I have no problems with Exit 1 storage they are great and we have used them twice for moves. They are professional, polite and prompt. I do however have a problem with Uhaul. On Sunday, April 18th we had reserved a U-Haul only to find out we could not rent it due to a website outage. We had to reschedule for today and both my wife and I had to take personal days from work to move our son on his only day off. We did get a small mileage reduction but not enough for the inconvenience we experienced due to the website shutdown. we would be pleased with a 50% of our entire rental bill and feel that this is a fair request.

Dennis M. 
Rating:
5.0

It was very easy to do business with your company. I will use your company again in the future.

Booker W. 
Rating:
5.0

Everything was ready when I arrived for pickup and they were real nice to deal with.

Craig R. 
Rating:
5.0

do away with either the daily charge or per mile charge

Eric S. 
Rating:
4.0

The truck I rented was clean... but the roll up door was tough to operate and eventually froze due to dirt and rust buildup on the mechanism. We couldn't get the door all the way up so I climbed in and used garage door lubricant and eventually freed it up. The rear differential was leaking and left a good size puddle on my driveway. AND... the front wheels were so out of balance that at 70mph the entire from of the truck shook. It needs service badly and should never have been rented in that condition. If I rent again... I will return any truck with problems. I wasn't very happy over the weekend.

Kevin Nicholas H. 
Rating:
4.0

I rented a pickup for 19.95 a day. I used it for about 5-6 hours, and was charged 177.00 dollars. I feel this was very high. Especially when the girl said she was going to charge me $89.00 for the 1st hundred miles and anything over this (mileage) would be 69 cents a mile for anything over a 100 miles, We used about 113 miles each way. I do not understand how my bill was $177 and some change. Rhonda Serra

Rhonda S. 
Rating:
5.0

Nothing everything was good

Donald S. 
Rating:
5.0

The tire pressure units in the front and back passangers side are switched backwards. The dash shows pressure on front tire but is really back and vice versa. One tire had almost 50 pounds of air in it. I let some out and it showed a huge drop on the other tire. Tires probably need swapped. Technically this could be a safety issue. Thanks

VANCE R. 
Rating:
2.0

was charged additional fuel despite returning it with equal fuel level from pickup location

Lori A. 
Rating:
5.0

You guys treated me great! I got stuck at my house with a steep icy driveway and you graciously extended my rental and I super appreciate it. Thank you!

Karina R. 
Rating:
3.0

Better quality equipment

Joshua Brian S. 
Rating:
5.0

Probably on eof th newest and nicest UHaul places I have been to. Great service, very friendly staff!

WALTER M. 
Rating:
5.0

Easy to navigate w/out a rep on hand.

Addison R. 
Rating:
5.0

The equipment was very worn and old. The customer service, however, was fantastic. The counter was set up well for COVID, the place was neat and tidy. The young lady who met me was absolutely one of the nicest, friendliest people you could wish for in a customer service role. She made sure to go over everything with me, hooked up trailer for me, checked the lights and helped me pull out of the lot. This location should be proud to have her represent them and I would hope they would pass these compliments along to her.

Allison R. 
Rating:
5.0

Great experience and Customer service. I tow equipment all the time. The Rep at this location was knowledgeable and personable. "Highly recommended".

Charles J. 
Rating:
1.0

My mother was paying $170.00 to store her belongings there. The sprinkler pipe in the unit was leaking and ruined some of her things. Apparently she didn't have insurance so nothing was done, not even so much as a full month's refund. How is it that $170.00 per Month doesn't offer some sort of renter's protection on its own?

Casey M. 
Rating:
5.0

I've rented vehicles from this location many times and have never been disappointed with the customer service.

Kevin A. 
Rating:
5.0

Wheel tie downs need replaced

Stephen Michael W. 
Rating:
1.0

Every time I rent anything from U-Haul you try to stick me with extra charges on my bill. This time you tried to put a cleaning charge on the invoice. The truck was only use for a couple hours and the only dirt was on the drivers floorboard. Never again

James Michael M. 
Rating:
5.0

Haleigh was fantastic. Her attitude was awesome along with all the help she gave me. I can't give her enough praise.

Diana C. 
Rating:
3.0

Asked if there were any issues with the truck. I said the windshield wipers were not very good. No comment from the dealer. Then he charged $25 because he said the truck wasn't 'mopped'. The inside was fully cleaned and wiped down. And the back was thoroughly swept. But I guess I should have mopped. Mop the truck folks.

David R. 
No reviews have been submitted for this location.

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