Overall good experience. Only inconvenience was having to wait 10 minutes for someone to call to verify the driver was a real person
Maci N
Ship N Mail
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Morris, IL 60450
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The vehicle I originally picked up only made it 10 miles before the check engine light came on and engine power was reduced. I had to return to exchange it for another vehicle. When I returned the vehicle early I was charged more mileage than I drove. No consideration for my inconvenience... Would only use this location as a last resort.
Jim CThe truck broke down on us twice. I wasted 4 1/2 hours of my time that was precious to me cause I had a previous engagement to the nursing facility was unable to reach it because of the truck we call the person that we rented it from and she really didn’t have much to say Wasn’t very impressive. She never helped us at all. We had to do everything on our own very disappointed and I probably won’t rent from you again first time using it as a woman and terrible. It was filthy. Didn’t have a full tank of gas. Ran terrible. I believe it was the alternator went out or I believe it was the starter, but the one gentleman tapped on it and mess around and finally got it to even light up and turn on got it going was able to finally get home. Missed my appointment at the nursing home. Had to do it the next day almost miss my flight back to Tennessee Because of all of this. thank you very unsatisfied customer. I was unable to use all the mileage. I’m hoping I will get my difference in it so far nothing I don’t believe I should have to pay for it at all just because of the inconvenience.
CARMEN PIt was hard to park the truck and I could not find the key drop box for a bit
Angie Mconvience is less than ideal outside of 9-5 work - wanted to schudule during lunch break but was asked to pickup closer to 4pm.
DAVID M