Pads and dolly were not in the trailer. Got it home and opened it up to find nothing. We had to improvised because we were on time constraints.
Trailer Rental & Towing in Morton Grove, IL at U-Haul Moving & Storage of Morton Grove
Moving to or from Morton Grove, IL? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Morton Grove, IL 60053 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Morton Grove, IL
Cargo trailers in Morton Grove, IL are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Morton Grove!
Utility trailers are perfect for towing large or oversize cargo in Morton Grove, IL 60053. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Morton Grove provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Morton Grove, IL and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Morton Grove, IL online today!
Trailer and Towing Supplies
Excellent!!! Always friendly and professional. Guys are awesome.
Don't go to demster in evanston don't have people who how to hook up traders and don't have light hares
The cargo van was rady as promised. It worked perfectly. After I returned it, I realized I left a power drill and some other items in the van. I rushed back to pick them up, fearing they were gone. But the items were waiting for me The manager/service employee was there to check me in and out. I don't know his name but certify he was: polite; friendly; cheerful; professional; prsented a clean and proper appearance. This man was the "perfect" employee and representative of your business. I hope he was in fact the manager and if not, needs a promotion. This was a very positive rental experience and I will definitely use this location again.
Staff was efficient and customer friendly!
The process for check in and return was smooth and efficient. Our only issue was that we reserved a furniture dolly In advance that was not available at time of pickup and made our move significantly more difficult and labor intensive.
Full review. After a few days of a stressful move Im left with such mixed but mainly negative feelings about my experience with Uhaul. Ordering a truck for 7/31 to move out of our 1 bedroom apartment and 8/1 to move in. Lets start off day by day. Wednesday 7/29 We order a Uhaul Truck to be picked up a couple miles from us via mobile pick up. Thursday 7/30 We receive a call and are told there are no trucks available in the city of Chicago and we are offered a VAN, many miles south of the city (we are located on the north side) I call the call center later on and a very nice representative told me theres a location in Skokie/ Morton Grove that can take care of me. Only 7 miles NORTH of where i live. I select the option and im put on hold which basically reset the call to the beginning. They didn't confirm i had the rental so i called back again and the man i spoke with told me it was all set. (Annoyed but ok) Friday 7/31 The primary Driver and I arrive to pick up our mobile order at Morton Grove Uhaul. We wait parked out front behind another guy for 10 mins, uhaul employees were outside but didnt bother to acknowledge us the whole time we had arrived. We parked and got out of the car. There was an error with our mobile pickup so we go up to this short stocky employee to try to explain and he rudely tells us â€œyou gotta go insideâ€ without even a second to hear us out. We pick up the truck and off we go. All our stuff was successfully put in the truck which ran great and was the perfect amount of space. Friday into Saturday 7/31-8/1 Morning 2am Our landlord is having an issue with his previous tenant and not letting us move in during the time promised. This affected our time to move things in, l called the call center to ask for an extension of time and they wanted the primary driver on the phone who was asleep and At his home who we could not reach until 8am. 7:30 am I received a call from Morton Grove Uhaul and it sounds like the same rude guy we dealt with picking up the truck. He says angrily â€œyou're late for dropping off your truck and we need it now, you're screwing up our schedule for us and the guy who's picking up the truck nextâ€. After trying to explain the situation once again he cuts me off saying â€œyou have until 10amâ€ I was panicking and scrambling trying to get the truck together and unload. then I realized maybe i should call the call center once more now that i found out the primary driver is awake. I call and once I got ahold of someone they said It was not necessary to have the primary driver on the phone to confirm a rental extensionâ€ and also said â€œoh it seems the Uhaul center took care of getting the next guy a truck after they called you and put you down for 5pm dropoffâ€ ALL OF THAT STRESS WAS FOR NOTHING. We finish the move and drop off the truck with ease but im forever left with a bad taste in my mouth with this stressful experience. I wont be back unfortunately and could not recommend Uhauls service to anyone.
This location did not prepare the trailer. When we got their the turn signals and running lights were not working. They did their very best to solve it but were unable to. They did connect me with a UHaul down the street and they got me setup quickly.
We truly had a terrible experience with U-Haul. I called the hotline originally to reserve the truck no one ever confirmed with me so I called back and the reservation was made incorrectly and then I had to drive 45 minutes to get a truck when we got there that reservation was set up incorrectly. Then we finally called back again got the truck checked it headed for three days and every single day we had it someone called us and asked us where the truck was because it needed to be returned. The entire time we had the truck set up for a four day rental and there was zero correct communication between calling the 800-number and the locations. The people at the Palatine location were very nice but after speaking with four different people in the whole process every single one set up the reservation incorrectly. We were very unhappy with her experience.
The guys were great, expeditious and over the top helpful. Will be back
Perfect professional information.
The young tall black guy was excellent! He was polite efficient kind He should be used as an example for training and then promoted He was that good
Came in at closing time. The employee was there was awesome. It was last minute and he got us out of there within 10 mins. After a hectic day it was a pleasant experience. Thanks again for the assistance. Will always count on U-Haul for any of my moving needs.
I wish I was asked about an Ipass...needed one and forgot and now have to figure it out online.
Organized and clean location. Employees were competent, efficient and friendly.
The staff that was on duty when I picked up my uhaul was very rude. Yes, I was 5mins late, and I told him that I am sorry, that I got a little tangled with traffic. Now, given that, I know it's my fault. BUT as a person working in business, I am aware enough that, that was not the way of treating customers. He could've just told me he can't provide services coz I was late, and I would've been fine with that. In addition, after he's done with my card and id, he just tossed it and said, "here!". Look, if you're not happy with your job, QUIT!
The young man that took care of us was very polite and professional.
Great service by Ricky and team. I was in and out. Thanks!
I was completely satisfied
Charles, the manager, and his team were really great. They were so helpful and willing to answer all of the questions that I had about my move. Moving is a big undertaking for anyone, let alone one woman doing it solo. Charles fulfilled his promise to do whatever he could to get the equipment delivered to the Morton Grove location on time. He was patient and very kind, as were the other team members, Ricky and Kevin. I highly recommend the Morton Location to anyone who is planning their own move. These people know their stuff and will help you from start to finish. Big thumbs up for Charles McDonald and his team.
I am not sure how I did over 600 mileage since I was driving it very local. Too much money..
The gentlemen that assisted me was very professional and knowledgeable. I was also very impressed with him enforcing to other customer to wear a face mask inside the the Uhaul facility. This helps protect everyone.
Uhaul 24/7 mobile application can work better. Can't return me truck thru the app bcz of location determination problem.
I had no issues with the locations for pickup or dropoff but I'm extremely disappointed with the service we received with booking equipment for our relocation. We have spoken to at least 4 people on the customer care side and still haven't received a call back from anyone we were supposed to receive a callback from.