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Barry H | First ImpressionsSelf Storage Units in Morton Grove, IL, 60053
U-Haul Moving & Storage of Morton Grove
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Available Units (All Sizes are Approximate)
Drive Up Storage
Storage Customer Reviews
- 4.5 Average Customer Rating
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Easy to do business Very helpful
Peter H | Overall ExperienceNeeds to be plowed and salted not really good with that
bart s | First ImpressionsOutstanding customer service
LENORA T | First ImpressionsMy only complaint is that in order to enter the area where the storage lockers are, you must enter codes into two separate entry systems, 3 feet apart. This is annoying and a waste of time. They should just have one entry system.
Yvonne C | First ImpressionsVery pleasant to deal with.
joyce r | First ImpressionsThe ladies in the front desk I forgot her name but she such amazing young lady. She have amazing customer service help me with everything I need. She great at her job. She made my morning better when I wasn’t have that good morning
Joy Y | Overall ExperienceEveryone is very helpful & friendly
Janette C | First ImpressionsStaff were nice. I was expecting one month free storage after renting truck at the same location, only for me to be told that I can only get that if I returned the vehicle to a different pickup station. I felt blindsided because I was not told this initially and this made the whole experience terrible.
Semiu A | Online Move InI am still waiting on a claim resolution. For some reason, my storage unit was not cancelled on the day of move-out, and I was billed for another month. I think the issue is being resolved, but just takes time and several phone calls to rectify issue.
Jody B | Overall ExperienceI can say that I haven't had any issues when it comes down to asking questions I give a 100% General Managers and there Staff, but I still have my unit I just felt I just needed to let the corporate office know that they're doing a good job,
WANDA V | Overall ExperienceThe gentleman at the front desk was the Best! He went above and beyond in his customer service. Beautiful!
BEVERLY R | First ImpressionsWe had to try at least 5 different storage units at move-in. The 4x8x5 unit door was too small for a queen mattress to fit through, even though the website stated that it would. We had already unloaded most of the trailer into the building, so had to move everything to another area of the building to a unit with a larger door. We were given 3 different locker numbers in the office, and all had locks on them, that the previous renters had left. Finally, found a locker that was open. Even though the process was frustrating...the staff was very apologetic, and helpful. Would recommend staff goes through all units to remove locks from empty units.
Jody B | First ImpressionsThe staff here went above and beyond to help me in a hard situation. The three people who helped me were amazing
LEGRANDE B | First Impressions