HMH has a bad attitude about U-Haul; even the owner of the company had nothing good to say about U-Haul. I rented two U-Haul trailers and both of them had a tire blowout which caused me to wait up to 4 hours before I got serviced and was on the road again. Even a U-Haul Serve Rep said on one of the trailers that the tire was good to go after inspecting it. For that, I got $75 refunded for my inconvenience. Then I rented a 26’ truck to find out that the check engine light was on and had to wait a while for the truck to be serviced. Over the weekend I attempted to rent a 20’ truck and again was confronted with another check engine light situation. I complained and was told it just needed to be serviced. I said there was a same truck next to me and was tilde it was already booked. I said I got here first and want it and asks “what if the check engine light is on the truck” and was told I was screwed. I went and got the correct paperwork and got into the other truck and it was awesome! Brand new with only 4,100 miles on it. The tires were excellent; everything was in great condition and it roads very nice and well to my destination 800 miles away. Every U-Haul deserves a well maintained trailer or truck for their rental needs.
DAVID M
Horseshoe Mountain Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mount Pleasant, UT 84647
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Do actuall vehicle maintenence there was noises and stuff that should be looked at
KENDELL STodo muy bien el sevicio y las unidades exelentes
Wulfrano MThe windows and mirrors were very dirty and had to be thoroughly cleaned by customer before truck could be driven.
STEPHEN DGreat experience on both renting and return. Keep it up!
MERRILL S