I was missing several equipment pieces I’d ordered. Vehicle was easy to get otherwise
Andrea D
Mountain Lakes Motors
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mountain Lakes, NJ 07046
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Confusing when you arrive - no clear markers or signage. The people there were nice. Truck was wet inside and smelled bad.
Michael CTruck was parked behind the building in the grass. It was raining which made the ground wet and muddy. Also made it hard to take pictures of the truck to start.
Joe WThey didn't have the vehicle that I was scheduled to have and it caused a huge issue at drop off. I also couldn't get an authorized driver set up through the app, the link kept leading to nowhere. I intentionally booked a location for pickup that would be open that day only to be transferred to mountain lakes which was not open. I understand that this was not this location's fault but if I wanted to do everything through an app, I would've originally picked a location that wasn't open. Instead I was left wandering around a parking lot trying to figure out what to do without the ability to talk to a person in a cell phone dead zone.
Christine MKind and courteous, Tim had me unhitched and out the door quickly and with no issues!
DAVID M