Was a total nightmarre. Booked . Changed. Went further to get truck. Couldnt get it. Went further. Emded up 70 miles away and lost half a day
Andrew C
Camden Variety
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Napanee, ON K7R1E9
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Customer Reviews
- 4.0 Average Customer Rating
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Make sure employees are properly trained. Poor guy was new and not sure what to do so it took almost an hour to get our rental and equipment. I also didn't get any way to upload my information before hand. If you don't already have that system it might be helpful for future rentals!
KRISTINE TRipal Was very attentive and helped us drop off the equipment transfer trailer. We will be dropping off the truck today.
ken cWas told when I bought my truck back to go for a coffee somewhere she was busy doing something on the computer on top of it said that she didn't know how to pay with debit and would have to phone her boss and started helping other people and was told they where more important then helping me the 1st person that was there it's not my fault that the store filled up in the 15 mins I was standing there at these point I left the the store because my wife was waiting for me I couldn't stand there any longer and had my wife in pain as well as myself she had to go back into the store and pay for the truck because I couldn't deal with this women who didn't put me first because I was the only one there in the beginning!
BRIAN TThe 26' truck in question had its check engine light on. Steering column was out of alignment. Truck would vibrate violently in low speeds. I wasn't impressed with the mechanical condition of the truck. Truck was clean.
Scott O