I had 2 surprises when I received my receipt by email after returning the truck. First, the gas gage when I picked up the truck was on one half tank. I filled the tank to a little above the half mark and they still charged me $18.00 for 4 gallons of gas. Second, I booked the truck to return at 8:00pm, I returned it at 7:30pm. I was charged $20.00 for after hours return. This fee and after hours return was never mentioned. They did tell me where to park the truck and where the key drop box was, but never anything about and after hours fee.
JAMES M
Midgard Naples 2
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Naples, FL 34110
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Awesome customer service.
BRIAN AHe was very busy but still took the time to help us. Will go there again and send our friends and neighbors.
TIMOTHY KAlways great service at Midguard 2! Very well managed 😁
Lorial DThe location is the only thing I would recommend with this experience. Self check in was horrible. Delayed me an hour and three people on the phone could not help me through this. LUCKILY there was this kind lady who checked me in. I thank her and only her. I promised you a coffee and when we move here in September you will get it. Again thanks to her I would recommend the allocation.
JOHN T