Very easy rental experience. Great staff.
TIMOTHY M
Midgard Naples 2
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Naples, FL 34110
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Absolutely horrible experience with this location. There's not any actual humans inside, it's a virtual guy on the wall. They also don't accept cash! Then I got a call from a rude(woman) employee saying that my truck was paid for but I wasn't there so it had to be canceled?!? I don't know what kind of policy that is but I know for sure it's losing money for your company. The air brakes on the 26 ft truck that we rented was absolute garbage and the truck shimmied horribly. You get what you pay for this location was cheaper than others and I will never go back!
nathalie lI requested 2 dollies, was not given a heads up that they had not available. found out when I went to pick up the equipment. I also only used one dozen of the 2 dozen blankets I requested and there was no option to request a refund in store.
ANIEL WThey are not staffing their facility for uhaul services. And no hand truck, carts, or blankets were available. I am lucky to hage gotten a truck, even though they had 6 or 8 identical trucks unreserved in back. The truck turn-in at the end of my use was very smooth, however.
James BBe carefully about the gas tank it is stupidly when I picked the truck it shown that very very low gas. It is about 1/8 or 1/4 of tank then I come in the office right away to tell the guy at the office. How and talk with him about it is low gas. Normally when people rent a car or truck it always full of gas then when you dropped off you should be filled with full of gas or you will the different. However I driven for 77 miles then I refilled $20 then drop off so it just about the the level of gas. Anyway I’m not happy the charged on the gas 6 gallons plus $30 fee so the total around over $57 just only that not miles taxes yet..so people should always checks make the amount of gas before take it.
HENRY T