HORRIBLE experience. Would never go back to this location. Called ahead for packing boxes and bubble wrap and when i got there they didn't have the product I was looking for. Requested a 6x12 Uhaul on a Tuesday am for pick up Saturday am. I was told they were going to pick one up for me that day. I received a call Friday afternoon (after my fathers funeral) confirming my reservation, I asked if i could pick up the trailer later that afternoon and i was told not a problem the worker was on the way back with it. I was at the dealership at 5, no one was there, waited approximately half hour then a young fellow showed up, very nice person, and tried to call the girl that was supposed to be working 10x and she would not answer her phone. Apparently she went home? He also let me know the worker that was picking up the trailer ran out of gas and their boss went to take her fuel. He attempted to help me , as i was going to pay for the trailer to speed the process up but was unable to. He repeatedly tried to call the girl that was supposed to be working and she would not answer. An hour and 15 had now gone by. He had me follow him to the other lot where the trailer would be delivered. When we pulled in the other girl that wouldn't answer the phone appeared in her pyjamas and did not look happy. She called the worker that was bringing the trailer and she proceeded to tell us she thought the transmission in the vehicle she was driving had blown. Their boss was towing the trailer back in a cadillac. I told the girl to call me when the trailer arrived. It was over 2 hours from start to finish before the trailer arrived. I asked the girl about a discount on he trailer because of the 2 hours I gave up of my time and the hassle. She was very rude and told me it wasn't her fault the worker had vehicle issues and she didn't know that i had a reservation. I refused to give my credit card info as I felt very uncomfortable. I went to back up to hook up to the trailer and there were no lights anywhere, lot was pitch black. If it weren't for my brother being with me I would have left and canceled the reservation. This location has 0 customer service skills and is very sketchy. The drop off location in Slave Lake was awesome. After the pain and stress of losing my dad and having to clean his apartment out and drive 2 provinces in terrible weather I did not need the added stress of the Neepawa location. I did call and file a complaint on the Sunday, 2 days after pick up and was told someone would be calling me within 72 hours. I called on the Thursday am and was told the area rep would be calling me that afternoon, it is now Sunday and Ive yet to receive a call from anyone. I will be making this experience very well known.
Trailer Rental & Towing in Neepawa, MB at Best Choice Auto Sales & Service
Moving to or from Neepawa, MB? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Neepawa, MB R0J1H0 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Neepawa, MB
Cargo trailers in Neepawa, MB are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Best Choice Auto Sales & Service!
Utility trailers are perfect for towing large or oversize cargo in Neepawa, MB R0J1H0. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Best Choice Auto Sales & Service provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Neepawa, MB and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Neepawa, MB online today!
Trailer and Towing Supplies
The staff made renting a vehicle a fairly easy process.
Have a full tank of fuel. Had to get them to add a liter of engine oil. The facility looked 3rd world. Weeds around the building were 2.5' high. Mileage on the vehicle weren't in metric so I couldn't tell if I had a rebate coming