The equipment was clean and in good working condition. I was traveling from Ontario to New Brunswick. I opted to drop the truck in Moncton instead of Bathurst to get the $526 credit indicated when I made the reservation. I was told it would be applied when I brought the equipment in Moncton. It didn't work. The employee in Moncton said that the credit was to be applied at the rental place in Ontario. I explained and he looked it up and saw the credit but apparently was not allowed to give more than a $200 credit. The time, fuel and fare to get back home weren't worth it.
Rene H
Ultramar Gas Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Nepean, ON K2C3H2
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Extreme bad smell in van. False advertisement of $22 per day. Scamming people. 2 hour trip charged $133 Shame on you guys.
Zohaib AThe person serving us when we picked the truck up was an angry person. He was a grumpy old man. I think that is the best way to describe him. We wanted a 26 foot truck and I was told there was none so we had to get a 20 foot truck bt the day we went it looked like there were 2 larger trucks. Iii was too afraid to ask the guy because he was so grumpy. Having to rent a 20 foot meant that we had to do more trips and the mileage costed more. We could have went to a different location but this one was convenient because it was close to our house. I reserved a dolly and moving blankets on the app prior to our moving day. There were no blankets and when I got there on the moving day I was told it was first come first serve for the dolly. What is the point of reserving it then
jacqueline lRude. Told us to go to another drop off location even though we had their address in a text and after getting the app. He wanted us to do his job. Get the blankets and dolly out. Move the truck to a bit great spot. We weren't comfortable with that. Not great service.
Natalie JI didn't want this location they forced me to change it, even if I had booked another location.
Shona M