Nnnnnnnnnnnnnn
Michael H
Ultramar Gas Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Nepean, ON K2C3H2
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkThe only thing I didn’t like was that the tank wasn’t full when we picked up the van, and we ended up returning it with more gas than it had originally.
Gaston RThe customer service is far below the other U-Haul locations in the city
Raffi Mconvenient
Nazer AMy experience at this location was extremely disappointing from start to finish. First, the van was filthy when I picked it up. The interior cab was covered in dust and dried mud, and the cargo area clearly hadn't been swept or vacuumed in a long time. Second, I only drove a total of 14 km and put in $5.00 of gas (2.75 L)—which is actually more fuel than a 14 km trip uses. The gas gauge was returned to at least the 3/4 level it had at pickup, if not higher. I took photos of both the gas gauge and odometer to prove this. Despite this, I was incorrectly billed a $13.99 fuel top-up fee and had to waste time calling customer service to get it refunded. When I called this location directly to clarify, the staff member, someone with a young voice, was rude, argued with me about the fuel level, and ended the call with a sarcastic comment. Vehicles should be properly cleaned between rentals, staff must verify fuel photos before adding bogus charges, and customer service standards at this location need serious improvement.
Francesco D