Truck has a check engine light, pluse all the truck use to make creek sounds seems like the front door was loose. Didn’t feel safe driving.
Hitarth T
Ultramar Gas Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Nepean, ON K2C3H2
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The customer service at this location is terrible. The short Asian guy at the shop has got a temper and would not take his time to explain the processes involved in returning a truck and just walked off in the middle of a conversation. The tall black guy could hardly maintain an interest in engaging in a conversation with a customer. Maintained a disinterested face all throughout the transaction. The worst part is that the AC unit in your 2 truck does not work, making the long drive to and fro a painful ordeal in the blistering heat. You need to do better.
Stephen OThe service provider always asks for how many hours you need the equipment! Once returned I asked is there a price difference between hours and day rate rental? He replied No. I understand they want to maximize the rental rotation but they should explain to the customers
Abdelkader ANothing
Mark CThis was not the location I booked. I had booked a location in Ottawa as that is where I needed the trailer. U-Haul changes the location twice, landing on this location which was over 80km round trip and an added hour to my travels.
Howard G