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MATTHEW C
Ultramar Gas Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Nepean, ON K2C3H2
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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There was stills some trash from the previous renter inside the Van. The back window was too dirty to see through. The vehicle was in good condition.
Martin CI drove 56 km with a 20-foot truck and refueled 10 liters myself before returning it. However, I was charged for an additional 14 liters after drop-off. Based on normal fuel consumption for this size of truck, the total fuel used should have been around 13–14 liters, not 24 liters. It appears the fuel charge was based solely on the fuel gauge reading rather than actual usage. Clearer guidance on refueling expectations, or more precise fuel level documentation at pickup and return, would help avoid confusion for customers. I would appreciate this charge being reviewed.
Long JMake sure the snow ,or ice is removed
DEBRA DThere is next to no space to properly drive the trucks on their property (especially navigating the busy gas station and snow)! I received the truck and the floor inside of it (in the back part) was soaked and dirty with mud. I get it. It’s winter but at least mop it out for the next customer. The truck itself wouldn’t go over 80kms on the queensway which wasn’t fun due to traffic speed was in a 100km/h zone. And honestly, it sounded like it needed a good tune up. When we returned the truck, I parked it in their lot but not behind their building with the other trucks because it was too hard to navigate and I wasn’t going to risk hitting anything. The “gentleman”, I’ll assume owner, was quite rude and obviously ticked with me when I said I wasn’t going to move it to the back. I didn’t get a receipt or acknowledgement of kms driven like every other uhaul place gives. Instead, I was brushed off and told me he didn’t need anything else from me and I could go. The establishment itself was dirty, gross and I’d think not to U-Haul standards and top that with the attitude I got for not wanting to do HIS job, I’ll never use this U-Haul location again.
Shannon M