Everything was fine. We had a good experience. It was nice to know we weren’t pressured to get it done in an hour like some other companies. Thank you
Elizabeth Ferry
The Mail Box Store Of New Castle
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Castle, DE 19720
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Was forced to add their extra insurance at last minute. Person at pickup counter told me she didn't know how to upload my insurance information so I had to pay for their insurance if I wanted the van. I was on a deadline so I had to pay. Criminal. Probably won't ever use uhaul again
John LeeThe customer service at this location was really good compared to all the others that were near by. The other locations always make up their own rules about minimum miles that we can estimate and one even mentioned that it would cost me more on the base rate if I didn’t have a reservation. But this location I had no issues with besides the fact that the trucks there were not very well maintained. The gear shit wouldn’t let me go in reverse. It kept giving me issues. The truck was just the worst I felt like I could break down ANY MINUTE during my move. Other than that the wonderful and beautiful elderly later at this location was VERY kind. She reminded me of my own grandmother. Nice, gentle, and good at heart.
dominck cruzThe employees of The Mail Box Store of New Castle were very kind and helpful. The store has a lot to offer than just mailing needs. U Hauls were readily available, and they were clean and taken care of. I will definitely return to this location as a customer and will recommend this store to anyone in the area that needs mailing needs, U Haul, notary, etc.
Colin ShinnMy only complaint is having to pick up the van from another location that was further than the location I had reserved. Vehicles should be available where the reservation was made
Susan Hutchinson