I was scheduled to pick up a 26 foot moving truck at Terries auto in New Castle Pa at 10 am 6/26. When I got there the truck wasn’t available , he said the truck was dropped at a wrong location. I called right away to customer service and received no help . I just happened to drive past another location and saw a 26 foot truck parked in the lot. I was able after an hour to secure the truck and complete my move. U-Haul was no help in assisting in the inconvenience. I won’t be using the company again
WILLIAM P
Neighborhood Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Castle, PA 16105
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Kathleen PThe couple working there were friendly and knowledgeable on the truck and rental system.
theresa pVery good customer service. Extremely accommodating place to rent U-Haul from!
christina cCheck engine light was on and ran rough had to drop off immediately at another location.
Mark M