great experiance freindly knowledgable quick. thank youZORAN S.
Trailer Rental & Towing in New London, OH at Free Change Auto
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in New London, OH 44851
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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We had trouble with the mobile pick up app. FREE CHANGE AUTO was very helpful getting us hooked up. Mobile app drop off worked great!JANICE R.
Change the UHaul website to reflect that this location doesn't have contactless pick up. And opens at 9:00 am instead of the reported 8:30 am. I had a crew sitting around with their thumbs I'd their a$& because of these inept issues.Marty C.
Great customer service!CREIGHTON R.
A. Maybe a few free miles with rental would help offset the cost a littleRebecca A.
U-haul salesman was great at what he does ,very knowledgeable about the tow-dolly I rented !RONALD G.
Jimmy was very helpful. He did everything he could to make the experience quick and painless. Great service!Kaley T.
Uhaul is greedy and seriously overpriced. Will not be going with this company the next time I need a moving truckNICHOLAS M.
The owner of the location was very nice.David F.
Check in was difficult may want to send email explaining what to do for cell phone check injeanna S.
Had what I needed on hand. Friendly and courteous. In and out. Great customer service. Thank youJoel C.
Trailer was given to my wife with damaged light cord. Trailer or lights were not checked prior to letting her leave with it. She ended up coming home at night with no lights and I repaired it myself to make the light work.brian H.
I dropped it off Sunday morning so I did not have a chance to meet them but the parking was great there was no issues thank you so much! And my apologies for not taking advantage of the internet check out I did not have any internet service that day so I could not do it but the truck was clean gas was up and good to go!Vince G.
Excellent customer service!Creighton R.
all was greatSusan C.
All goodHank T.
Everyone was friendly and very helpful. We were very pleased with the service and would highly recommend this business to all.Tod C.
mileage fee's are way to high considering your paying a fee to rent the truck!Lucinda D.
Very accommodating. Excellent service. Very knowledgeable. Superior ratingRoger V.
I paid for one day rental for the truck and it totaled $77. Fat day the truck got stuck in the mud in my driveway which I immediately reported to the owner. Several people were unable to get the truck out of the mud until four days later so I was of course charged the rental fee for all four days which wasn't so bad. However when I checked my account I noticed that instead of charging me $181 for the four days they charged me $277 and then they also charged a second transaction a $375. This equaled almost $700 in charges that were not mine.. because of this my car payment check bounced for my checking account and cause overdraft fees plus insufficient funds fees plus I had to have a late fee for my car payment. So a $49 rental ended up costing me almost $1, 000 and none of this has been refunded to my account yet and it has been over a week. Therefore I would not recommend this company to anyoneAmy B.
They are wonderful to work with!Shannon D.
Nothing else. Great experience here.Laura B.
Both Towns I was in friendlyPhyllis S.
Staff was friendly, got through the rental process quickly. Truck was clean and in good condition. Would use them again if I need a truck.Joe F.
Not make them head out of there line of travel to pick up rental equipment when the place you go out of your way had four Pieces of equipment , I did a pre-register online and uhaul called and my time's got changed for earlyer pick up time , so not only i had to adjust my plans once but two times for my trip , the equipment I rented was awesome towed very nice and I was pleased with itDavid H.