System functions very well. Super pain-free in a world where making this kind of transaction can be agonizing. The only reason I don't list this as Excellent is because of the app experience. There are non-connectivity-related time lag issues that lead to confusion and misinterpretation by the user that a prompt is complete when it is not. The result is unnecessary stress brought to a potentially already stressful day.
JENNIFER N
Banana
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Smyrna Beach, FL 32168
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Customer Reviews
- 4.0 Average Customer Rating
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Gary BEven though I understand the reason the location was changed for the drop off I had already dropped the equipment at the second location which was changed again in the drop off process.
Stuart SI reserved a box truck at the Wayne avenue location and after getting dropped off found it was at a location 34 miles away from where I reserved it. Not only was it inconvenient but I also paid more for mileage. In addition they put insurance on it and I would have declined it since I already have coverage for any vehicle I drive.
James Dpassenger mirror fell off when crossing RR tracks 2 miles from store. Apparently it was previously glued into place as you can see. The mirror cracked off when it hit the ground. I was able to set it back into place with some duct tape. I also purchased a stick on mirror so I could drive safe. I should not be charged for this as it was not my fault. Mike K.
Michael K