All was greatGordon O.
Trailer Rental & Towing in Newville, PA at Hippensteel Secure Self Stg
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Newville, PA 17241
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Great service all around and Shari was very helpful with directions and advice!Andrew D.
The owner met us at her business outside of regular operating hours, again, to help us to finalize the move from our property. Sherry is accommodating one every way. Her service is outstanding in every way!mELISSA M.
I selected this location because it was close to home and I wanted to drop off during business hours to make sure the paperwork got closed out and the equipment would be received in the condition I left it. I arrived and asked a staff person at the desk about dropping off a UHaul trailer. She told me to park the trailer where the other trailers were and to call Sherry and advise that I was dropping off a trailer. That's it. Was surprised that there was no assistance getting the trailer positioned and unhooked, I didn't pay an after hours dropoff fee, it wasn't after hours. There was a line of uhaul trucks parked, and a single 5x8 trailer on a parking pad nearby, I parked the 5x8 box trailer next to the other trailer. It's a good thing it was only a 5x8. I chocked it with a couple of rocks, unhooked it, took pictures, and called Sherry. She said she'd email a receipt, â€œlater, or sometime.â€ If it had been a larger trailer I'd have been out of luck and would have had to figure it out (65 year old with a bad back, no gloves, yadda-yadda). Not incapable, just disappointed. I'd recommend a different location. Even though the UHaul at 1111 Harrisburg Pike, Carlisle, PA doesn't get good reviews (well founded, I've been there as well), at least you don't have to unhook the equipment yourself.John G.
Another flawless experience! Sherry, the enthusiastic owner, goes completely out of her way to accommodate the customer, every time!mELISSA M.
They were super helpful and friendly!Hanna J.
Outstanding Service! Nothing to improve on! Sherry and her team went above and beyond in every way!Melissa M.
Front passenger seat, floor boards and back cargo area had dirt. Was not concerned so much about the floor boards and cargo area because they are easy to sweep. Not sure how dirt and bits of straw got into passenger seat.Kevin A.
Didn't have a lot person or reciever. Just drop and goRoland M.
excellent customer service when your website was having issues they stuck with me.Mary O.
Price At this location the sales lady was very helpful and got a lower price for me.Ben B.
No complaints can only recommendPatsy K.
Overall excellent experience in both rental and drop off. Staff very helpful.Cheryl S.
Nothing it was perfect no problems at all very nice staffRobin L.
Everything was awesome!! I absolutely would recommend Hippensteel location to anyone in the area!Lysa W.
Sherry with Hippensteel Auto was GREAT and VERY helpful. Great experience! Thanks.Tanya Z.
Make sure there are no glitches in the system so they have a smooth pick up.Jennifer A.
Don't change a thing.Kevin C.
Would never recommend shippensburg. Lady was extremely rude and wanted to charge me over 150 more than newville.larry K.
Some confusion but successful overall.Nathan B.
I thought I left my personal car keys in the truck that we had locked before turning in the keys. The person I contacted begging them not to rent the truck without checking it for my keys was beyond amazing. Came in after hours allowing me to search the truck on a Saturday evening. Can't begin to praise her customer service enough.Stacy G.
After hours pickup app lacks quality, took 45 minutes......great layout local staff helped after hours. This was a corporate re-route by UHaul since my requested location (Carlisle PA) did not have the vehicle I requested.Dale L.
If I would of been able to take the uhaul back to the location near the move I would of saved miles instead I was charged 43.00 more because of miles,all because the person wanted the truck back to them.that's a long haul back to newville,pa.very very disgusted.LuAnn Murphy M.
Staff was really friendly, and made sure my needs were met. Next time I need a truck rental, I'll be sure to come here again.MATT F.