Make sure the rental equipment ordered was in the truck for yhe customer. Mine was not. Then they said I could come and get it....really ? Nope not my responsibility. It was yours !Dave B.
Royal Auto Niagara
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Niagara Falls, ON L2H1H4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The furniture dolly, regularly dolly and furniture blankets that I paid for were not in the truck. I had to go to another location and spend 45 minutes getting the equipment.CRAIG H.
Easy pick up and drop off. thank youShanna G.
I lost 1 hour because the location forgot to place the keys in the lock box.Paula G.
Someone else's dirty masks were scattered on the floor of the vehicle. I received the truck with the gas tank on empty and then they tried to charge me to fill the tank back up to a quarter full. They also charged me for 2 days worth of rental when I only had the truck for 2.5 hours. Thankfully u-haul customer service removed these extra charges when I was able to prove I received the tank on empty and I only had the truck for 2.5 hours. I believe this location was trying to scam me and had hoped I wouldn't have noticed the extra fees.Jeffrey M.