When I returned my trailer I needed assistance lifting the trailer from the hitch because it rolled when I attempted to do it alone. The employee had no clue how to even place the trailer back onto the ball of the hitch. I suggested he holds the trailer while I move the car forward. He kept attempting to lift it and kept scratching my car. He was friendly but useless when it came to U-Haul service, which you think they should be able to do.
MARIA R
Valero Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Norcross, GA 30093
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- 2.5 Average Customer Rating
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How U-Haul Reviews WorkDropped off my truck at Norcross Valero and the gentleman there was friendly. It was quick to be checked and turned in. Thank you.
Dawn HMy rental was pushed to another location, which was significantly further from my moving area. Because of this, BOTH my pickup time AND my return time were delayed... Uhaul STILL charged me for the late fee, AND overcharged on coverage that I did not select.
JOSHUA C45 minutes to check out a truck, this is a convenience store so when a customer came in , I was asked to step aside. Gas was incorrect but he did correct it. Just a hassle to check out as he wasn’t trained and had to keep calling someone. Not his fault, he was nice, but managements fault and Uhauls.
TERRY H