clean the equipment, my equipment came with so much leaves and dirt on the floor of the truck that my couch got dirty from it.
Keshari A
AAAA Self Storage Campostella
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Norfolk, VA 23523
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- 3.0 Average Customer Rating
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How U-Haul Reviews WorkHorrible location! They charged me an extra fee for gas. I came in with printed pictures and pictures on my phone of the before and after dashboard showing that I returned the van with the same amount of gas. They claimed the picture is too blurry. They called Uhaul and told them I only had 1 decent picture but couldn't prove anything. Originally I had reserved 4 hours online but when I went to the location they were closed for lunch break. What sense does that make? So, I never got my 4 hours I paid for and they charged me $21 extra for no reason. Horrible location and very dishonest staff.
Sabrina Wbad part of town
RONALD TThanks to the lady in the counter, she's very helpful and accommodating.
Grace GThe lady that helped me had an attitude from the beginning of our conversation. She was very short and rude for no reason. I never matched her energy I just smiled and stayed calm. I use the truck for less than 2 hours and she tried to charge me a fee for leaving a tape measure in the front. I was also charged 4.50 for fuel and I topped it off. I wasn’t gonna argue with her. She told me that we are grown folks and too old to have to be cleaned up behind. The unprofessionalism blew me although I could understand Because it Norfolk but that was uncalled for. If that was someone else that couldn’t control their emotions their would have undeniably been a confrontation
Terence L