My original pick up location was changed. The second location was dirty and I did the confirmation over the phone while on speaker. I confirmed where I could drop off the next day and was told yes. However when I got to that location I was told I had to go 20 minutes in th other direction to drop off. Not very good communication.
JENNIFER N
Rafay's Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Norristown, PA 19403
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Everything went smooth. Easy pickup and return.
Felix SAwesome experience
MUHAMMAD WEverything went as planned. I got the truck I wanted. Check in was fast. The agent was pleasant and check out easy. Very good experience.
emanuel sTruck we were given was an "ancient" model. You need to put these models out of commission. It was clunky and difficult to drive. This method of "delivering" the equipment to the customer works if the facility is good; it is well-marked; and the staff is attentive. I have had good experience with U-Haul for over 45 years. This was the worst. There was MUCH BETTER equipment where we dropped off the truck. Overall, just the most unpleasant and awful experience.
Shekhar D