Great customer service
PATRICK M
Value Store It 11
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in North Lauderdale, FL 33068
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I reserved a truck last week for this past saturday from a different location nearby (i believe at 7600 Mc Nab Road) for 11am. When I went to pick it up. The person told me the system was down and there was NOTHING she could do. This person was rude and didnt understand how i felt. I had to move. Her recommendation was check budget rental. I gave her my number and asked her to call me when the system came back up. At 1:30, I attempted to rent at Budget but was unsuccessful. I decided to try my original option. Thank goodness I reached the value store branch at 8500 mc nab, the lady never called me back, by chance over phone. The guy was professional, empathetic, kind, cool, calm, understanding. NOTHING like the first person at 7600 Mc Nab.
BRETT MEverything was great!!! Thank you Alexander for your patience and excellent customer service.
FATIMA RThe only thing I didn't like was that I wasn't informed that paying by credit card would have an $11.99 charge. If I had known that, I would have paid by debit or cash, as the charge seems excessive. If this charge can be corrected, I will go in person today, Monday, and pay in cash. Thanks
MARIA ZNothing else
MANUEL A