Customer service was very bad. No one was in the store when we arrived. They recently changed their address and didn’t tell us even knowing we had a reservation. When they arrived they were not polite or manner-able.
Enya W
Korbin Logistics LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in North Little Rock, AR 72114
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Hire competent professionals who are customer service oriented. We were treated very rudely, the lady responsible for checking us out did not arrive to work on time and we had to wait on her. She also didn’t have a clue how to do a rental & had to call someone to assist her. In addition, we were provided the incorrect address as the facility is not located on Rodgers Rd, it is actually located on E. Washington- a very extremely sketchy part of town. Because of the incorrect address provided & the incompetent rude staff we were late to meet our movers . Also we did not receive the blankets we paid for which caused me to have to drive to a different uhual location to get them. This caused significant delays with our move. More than likely will never utilize Uhual again & will not recommend them to anyone. We have filed a formal complaint regarding our nightmare of an experience
DAVID D