money issues reserve truck was not available had to go to a larger truck which was uncomfortable to drive and also worst gas mileage drop off there was no Dropbox for the keys had to go back or following your morning customer service to talk to a live agent was over an hour wait fortunately chat was only 15 minutes overall a frustrating difficult situation seems as though U-Haul caters to local rentals not one ways
Lon L
Restful Sleepin Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in North Tonawanda, NY 14120
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Larry was great. He is very polite and respectful and the office was opened as advertised.
Heather FThere when you need it. Best idea ever.
GREGORY OLarry makes renting at U-Haul a pleasure. He actually sends you videos of where to park the trailer. From what I understand the he shares the parking lot with a restaurant call the Hideaway Grill. This is why he has a parking lot at 363 Division Street. Thanks Larry!!
Lawrence DLarry is the best owner operator. He goes out of his way to make sure the rental goes smoothly. He really emphases the equipment verification procedure. This protects you, The customer!! Thank again, Larry..
Lawrence D