The location was fine. It is a Lutheran Charitable organization. But it is a church parking lot, where I was told to "just park in front of a gray shipping container" and leave the keys in an "UNLOCKED" box. The location was clean and inviting in that it is in the middle of a church parking lot. There was no one there to be helpful. Zero confidence that the truck will be there when you go to pick it up. I have never worked with U-Haul and will never do it again.
Scott K
Lutheran Church Charities Fund
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Northbrook, IL 60062
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Customer Reviews
- 3.5 Average Customer Rating
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I ordered a dolly and it was missing, everything else was great
MAKSIM KThe dolly I reserved was not included. The van was dirtier with left over food than should be acceptable
Alan CFast, easy, and professional.
Jaroslaw PAbsolutely terrible. You guys gave me a vehicle with a faulty passenger side mirrors. Essentially I was driving on the expressway and had no way to check my mirror to go right. After stopping once I got off the exit I fixed the mirror to my liking. Once I got back on the expressway to come home again it moved and I had no mirror to be able to see and go right.
Tony K