They truck I was given was much larger than the one I booked and it was muddy when I picked it up.
Maxine M
Pawn Royale
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Northport, AL 35476
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I booked five months in advance, a 10 foot truck as I wanted to ensure we had a rental to move from Alabama to Wisconsin. Within the week of rental pick up I received “ free upgrade “ to a 15 foot truck. I did not want a 15 foot truck to drive that distance and we didn’t need the space. I don’t know what the extra gas cost was, but we needed to purchase extra tiedowns. In addition, the trucks driver side door did not shut all the way, so there was a gap which one probably is not safe and two was very noisy. Very displeased with customer service. The pawnshop pick up in Tuscaloosa was disgusting.
AMY RNot charge me with false and absurd fees. 58 dollars to fill up the gas tank 1/4 of the way plus a 30 dollar service fee. 24 dollars because of unfolded blankets. Ridiculous. Until this is made right I’m never using U-Haul again
William Fvery friendly and the cleanest UHaul we've ever rented.
AMY RHad mobile drop off. Didn’t see a person during our drop off. Location was hard to get into with a 26 ft truck.
Drew E