The person was surly and unfriendly. no customer service skills at all. It seemed I was an inconvenience. The place is kind of scary. Pawn shop. Big dog.
MERVIN P
Pawn Royale
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Northport, AL 35476
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Picking up Uhaul was a breeze and convenient
Laura LI only used uhaul because I had to, they have fucked me over so many times I don’t think they deserve a good review (at least in Tuscaloosa and northport)
JOSHUA TNeed to have a better entrance for Uhaul customers. Very hard to find entrance.
MATTHEW HTERRIBLE customer service. Was told to deliver the truck before 9:08, as that was the 2 day mark, and to call a certain number upon arriving because they don’t open their pawn shop until 10. I called said number 3 times from 9:08 to 9:35 with no answer. So now I’m walking around this parking lot and then the guy finally walks up—from where? I have no clue. He just holds his hand out for the keys, turns around, and walks off toward the truck. Not saying ONE SINGLE WORD. So then we yell out “everything good? Do we need to do anything?” He never responds or even turns around, just throws a hand up!! There’s even MORE to this story. But basically, do NOT use this location if customer service is meaningful to you.
MARY D