Sinclair was not my choice for dropping off the trailer, but since we were asked to help transport a needed trailer to our destination, this was what the company wanted. As instructed, I called the company to let them know what time to expect us. Due to a language difference, it was difficult to make sure the person understood me. Once we arrived, the staff person seemed confused and thought we were dropping off both the truck…AND. the trailer that we were returning as a favor to U-Haul. It made me wonder if the retailers are actually made aware of the equipment they will be getting and when. Not a reassuring thing.
Barbara T
Sinclair Gas
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oakdale, CA 95361
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Customer Reviews
- 2.5 Average Customer Rating
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I picked up the u-haul late in the evening on Sunday and drove it one block to my house. I packed it up Monday and headed out. I got two blocks and the low engine oil light came on. I called and the workers at the Sinclair station had no idea what I wanted and were very rude telling me, "that's not my problem." I called the roadside service and they told me I could add oil, which was more information that I got from the rental site. I honestly won't rent from here again...ever, they are incredibly rude and condescending at this station/site.
Debra ELanguage was difficult and getting out of the location was difficult
BRANDON ETrailer was in excellent condition. Drove to LA and back with no problems at all. Tires looked to be brand new and pulled with ease. Will definitely rent from here again.
ESTEVAN DDirty truck was provided from inside to outside of the truck. The truck was completely empty of gas even though on the contract it said it had 1/4 of gas. It has been the dirtiest trucks I have ever rented
MARIA G