Friendly helpful service.
BRIAN M
OCR Equipment & Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oakhill, NS B4V0E6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Refund me for items not supplied but I had to pay for!
Peter RI had a 26-foot truck booked at Fabulous Finds (Hebbs Cross, Nova Scotia) to pick up at 10 am on September 22, 2024. The truck was supposed to be waiting for me. As I pulled into the yard, no truck. The representative at Fabulous Finds contacted U-Haul and the representative when he checked, he was informed there wasn't even a truck available in the province (poor business). So he suggested that I drive from Hebbs Cross to Wyse Road in Dartmouth to pick up a 26-footer. He offered me a $50 voucher for my inconvenience, which round trip is 4 hours and the $50 voucher wouldn't even cover the gas one way (poor business). I declined on his offer. I had 6 people hired to help with the moving and no truck. So checking further he informed me that a 20-footer was available at OCR in Oakhill on Monday morning at 8 am, which I did reserve. Upon arrival at 8 am at OCR there was a 26-footer in the yard. I checked with OCR personnel and she said that the truck was available for Monday, September 23, so I did receive the truck and we got moved on the 23rd. OCR personnel were excellent to deal with and I would recommend them. U-Haul rentals need to change some of their policies, regulations, and their consideration toward the customer. Also, I feel that U-Haul needs more competition so they improve their standards. Thank you for your time. A reply to this email would be much appreciated.
PHILIP CIt was all good. I called the number on my email to change the drop off location as I did not know that Bridgewater had a u-haul location and the person was very accommodating. All round from start to finish it was a good experience.
BRIAN-JAMES PEasy to deal with and a smooth checkin process - thank you!
LUKE A