There is no advanced communication that notifies customers that the location is only open until 7 p.m. and that after-hours return is not allowed. When I selected a booking time, the system let me choose after-hours return, but I was informed this location does not provide it. It was a most upsetting and disappointing experience with U-Haul.
Ke S
California Propane 1
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oakland, CA 94601
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Customer service was excellent and it makes a lot of difference.
Jaqueline Jthe transaction was very good overall
Sadi LVery nice person there, he was wonderful.
MICHAEL AYou can provide the promised trick size, as well as the promised equipment.
Nicholas R