The van smelled like cigarettes. The employee just yells at you and provides no direction. Only plus was the ability to do a quick reservation. Also the car in the image online and the actual car we received were not the same. Didn’t feel like arguing further with the employee so we made it work but if you have the option go with a different location.
Rahel D
Auto Detail Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oakland, CA 94621
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Feel like this guy know what he is talking about and other spot that I picked up he seem have no idea and make thing to be difficulty
SETH GWe would like to thank Jose for his excellent customer service! He was extremely helpful and went above and beyond to help my husband and myself with our trailer rental.
David LTreat customers with respect.. & actually do your job in providing the equipment..Worker that helped was extremely rude, careless, & didn’t even provide what I had asked for. He gave me the truck empty, no dolly or nothing. Said he left it there somewhere that was no where near the truck I was getting & expected me to somehow know the specific location he left the dolly at. I thought it would be in the truck but nope. Didn’t even tell me oh the dolly is over there. He told me after he called me on the phone to know if was I returning the truck at 6 PM. Im surprised U Hall hires people like this that treat customers poorly & lack effort in their job. Will never go to this location again, & I wouldn’t recommend to anyone.
Jeffrey ROverall best U-Haul experience.
RYAN W