Treat customers with respect.. & actually do your job in providing the equipment..Worker that helped was extremely rude, careless, & didn’t even provide what I had asked for. He gave me the truck empty, no dolly or nothing. Said he left it there somewhere that was no where near the truck I was getting & expected me to somehow know the specific location he left the dolly at. I thought it would be in the truck but nope. Didn’t even tell me oh the dolly is over there. He told me after he called me on the phone to know if was I returning the truck at 6 PM. Im surprised U Hall hires people like this that treat customers poorly & lack effort in their job. Will never go to this location again, & I wouldn’t recommend to anyone.
Jeffrey R
Auto Detail Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oakland, CA 94621
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Overall best U-Haul experience.
RYAN WAs a first time renter at this location, finding the actual entrance was not easy. Now that I know exactly where that is, I have no notes. Literally the best customer service I’ve ever had renting.
Harlan KHad what I needed. Friendly and helpful.
JOHN AThe guy running this operation is outstanding. I will always rent from him every time.
Jeremy L