The only thing I can state is I was charged for the dolly and did NOT have one on the truck I did expect one and we did need one too. This was a downfall. We had to drive to another location also, the location did NOT have the truck that morning so we had to drive further then expceted as well. I was not aware of this either. Customer service was nice on the phone and the gentlemen at the second store was nice too. The drop location lady in Buckingham was over the top nice though!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Thank you!
Diana B
Goochland Market Place
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oilville, VA 23129
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Great location and drop off. The UHaul website was down the evening I dropped off, so I couldn't complete the return on line. But I called the next morning and closed it out, no issues.
Roger PPick up was overly cumbersome and not clear, both the location and the N app process felt very difficult to navigate, most of the check-in happened ahead of time so it didn’t seem necessary to have the additional steps. The lockbox at the location was difficult to access and not near the trucks. There is no individuals there to help.
Christopher H