I paid for a furniture dolly, but it wasn't in the truck. The gas tank was only at half, and I was told I could drop off the truck at a different location, but when I go there they said there would be a $300 fee! The other place said the 1st place should have explained that and given me a hard copy of my info, which they did not. I would like to be refunded for any fees associated for late return, as I was on-time to the Millard location, but not willing to pay an extra $300! Also, I would like refunded for the dolly I paid for but didn't get. Lastly, I want to be sure I wasn't charged for a full tank of gas when I only started with half. I'm not very happy.
Carie S
The Storage Loft
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Omaha, NE 68102
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Have it to where you can drop it off in another location easier through the app.
Zion WPut gas in truck so employees doesn't run out while handling there projects
dejon mThere was a lot of time spent to drop off the vehicle, particularly with photos of mileage and gas level, and outside the vehicle. I had to use the app to return the vehicle as the store was closed. Thankfully there was a QR code by the door that gave me the instructions because it was difficult to access the website (which has many other sites that are not part of UHaul and ask for credit card information). They were pedaling a $20 discount for dropping it off. I don't know if I did or will receive that discount.
Von SLocation was very busy
ROBERT C